FAQ
- When I choose a language for a game, what does it mean?
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It means the game is available in a language you are able to choose (regardless of pictures still showing).
- When I order a geography game, are there any special things I need to know?
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Yes. If you order a geography game from the US it will have feet and miles for measurements. If you order from the rest of the world it will have meters and kilometers. So orders from the US will receive an imperial version of the game, while orders from the rest of the world will receive the metric version of the game.
- I can't find a game in my language. How come?
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We show all games no matter the market you come from, but we do not have all the games translated in all of the languages yet. All available languages are shown next to each game.
- Where do you ship from?
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English versions of the games are shipped from USA, CANADA, UK and AUSTRALIA. We will ship from the fulfilment center closest to you if you order the english version. The rest versions are sent from the countries corresponding to the languages of the game. So if you choose an ITALIAN language, we will ship from ITALY and GERMAN language, we will ship from GERMANY and so on.
- Do any customs apply?
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Be aware of where you are ordering from. Please look the question above for clarification of where we ship which version from. You are required to pay your own customs fees if needed.
- How long does shipping take?
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Shipping usually takes from 3-5 business days. If you are ordering from one of the countries outside our markets it might take a few days longer, depending on the country.
MARKETS: US, CA, AU, UK, DE, IT, FR, ES, PL. - My kid lost a card, can I just get one card as a replacement?
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This does happen from time to time. Unfortunately our games are packed as a whole, so it's not possible for us to just send you a single card.
- I spilled a drink on the map, what can I do?
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You're in luck. We have uploaded maps in all languages for The World Game - Card Game on our website. You can download it for free and go on and print it. Find maps to download HERE
- Why are Palestine, Kosovo and Taiwan missing as countries in your geography games?
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We try to be as neutral as possible as it comes to politics. Our goal is to be focused on geography and not politics. We had to take a list from somewhere and adhere to it, so we chose to go with the list of United Nations and countries recognized by the UN. HERE is the list of these countries.
- Are the facts on your geography games updated?
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Yes, everytime we print a new batch which is about every six months, we updated the facts beforehand so they are as up to date as possible for each version you get.